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Discover knowledge from
the system you’re on anywhere.

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Just a few of many sources we can index within our Content Discovery Platform:

  • Website & CMS pages

  • Online community posts.

  • Learning management system courses and activity.

  • People, products, and events from your CRM, e-commerce solution, and event management system.

  • Listings from your job board.

  • Publications, magazines or journal articles.

  • Videos from a platform like YouTube, Brightcove, or Vimeo.

  • Social media posts and activity.

  • Intranet, custom SQL data or cloud-based storage.

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The Real-world Power of Artificial Intelligence in Action.

We do AI right in understandable, tangible ways that help your organization.

  • AI Federated Search - Semantic search that doesn’t just find content, it predicts what people want next.

  • Chatbot Vero™ is an AI agent that lets your users interact with your content in a conversational way.

  • AI Titles and Summaries. Each piece of knowledge FUSE indexes gets short and long summaries generated and every content description hits home, every time.

  • FUSE Optic™ AI unlocks hidden knowledge gold from your video or images — capture text from a webinar recording slide deck, for example, or scanned documents.

  • FUSE Topic Modeling™ AI classifies bodies of knowledge — PDFs, pages, posts — with a taxonomy you specify. That taxonomy can then be used in ways that elevate the user experience.

  • FUSE Transcribe™ AI stores dialog from recorded media — podcasts, presentations — in your FUSE index for full-text discovery.

  • FUSE Translate™ AI converts queries and results from one language to another.

FUSE Subscribe™

Like Google Alerts but for your aggregated content.

Specify terms, select a few filters or a topic. Subscribe. When new content hits the index that matches, the subscriber receives an email digest of what’s new driving them back to your site. And because this is FUSE, that new content can come from any number of the platforms you have FUSE connected to. This is Next level personalization.

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Go Deeper

FUSE doesn’t rest, providing an ever-expanding toolbox of features that you would expect from the world’s ultimate content discovery platform.

  • FUSE Trends™ ensures every instance of FUSE includes the ability to push your FUSE-related analytics into your Google Analytics account(s). FUSE Trends Plus™ extracts data from your Google Analytics account so when content is trending there, it is in FUSE too.

  • FUSE Link Monitor™ checks the status for each URL FUSE harvests — if it 404s, suppress it from the index and alert its owner. With FUSE, you send your customer down a positive path, time and time again.

  • FUSE Feedback™ offers customer insights like never before — directly from those customers. Invite users to record their screens from within FUSE interfaces to share their wisdom. It’s the ultimate feedback loop from the ultimate content discovery platform

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Ranking and Weighting

Organizations looking for an edge know that some content is more valuable than others. FUSE gives you control over what needs to come first. Drive these priorities per your business objectives or crowdsource them. FUSE even supports seasonal ranking and weighting for specialized content that needs a boost during only certain times of the year.

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Powerful Visualizations

FUSE has gathered all of your knowledge,  now put it to work meeting your users where it’s most helpful: search, chat, listings, landing pages, directories, and/or content hubs. What will you think of Next?

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Authentication

Paywalled content is more important than ever given the proliferation of AI bots that capture your intellectual property without your knowledge. Since FUSE indexes content at the data layer (e.g. API), your existing security infrastructure/single sign on is utilized with no FUSE integration necessary: FUSE sends user traffic to one of your protected resources and that source’s authentication flow kicks in either letting the user through or requesting credentials as required.